All other FAQ's

What cartridges do you buy ?

We buy a wide variety of makes and models including Brother, Canon, Dell, Epson, Hewlett Packard, Konica Minolta, Lexmark, Oki, Samsung and Xerox. Whether your cartridge is brand new and factory sealed or whether the box has been opened TonerMan can still buy this from you. We categorise the condition of cartridges into 3 sections; these are: - New Style Packaging (manufacturers change the packaging every few years). The current style of packaging is more valuable. Old Style Packaging These cartridges are still valuable but we pay a little less for them if they are in the old style packaging. Open/Damaged Box We purchase damaged box, open box and out of date cartridges. All we ask is that the cartridge still has its original box and is still sealed in the original cartridge bag. Unfortunately we cannot accept cartridges that are in open bags. Don’t worry if you are unable to decipher which category your cartridge falls in to, our website is user friendly. Once you have entered your cartridge number into our search engine pictures of this cartridge will appear in the various styles of packaging; you will then be able to compare your cartridge against the picture shown and select the appropriate one.

What does OEM mean ?

OEM stands for "Original Equipment Manufacturer". An OEM cartridge refers to a cartridge bearing the same brand name of the printer. Manufacturers such as Canon, Epson, Hewlett Packard etc produce printers as well as the cartridges that are used in them.

What is a compatible cartridge ?

A “Compatible Cartridge” means the cartridge was manufactured to meet the original equipment manufacturer (OEM) specifications for quality. They are manufactured with new components and are often an economical choice when compared to the OEM cartridge. Customers are happy when they find a good compatible cartridge because of the cost savings without sacrificing quality.

What is a remanufactured cartridge ?

A ”Remanufactured Cartridge” is a cartridge that began as an empty unit; which then gets cleaned and refilled. If remanufactured correctly, it should also meet the original equipment manufacturer (OEM) specifications for quality. A customer who is concerned about the environment will look for a remanufactured cartridge, as well as those who are looking to save costs.

Do you buy compatible or remanufactured cartridges ?

Unfortunately TonerMan does not buy compatible or remanufactured cartridges. We will only purchase OEM (original equipment manufacturer).

Do you buy cartridges in damaged or open boxes ?

Yes. Whether your cartridge is brand new and factory sealed or whether the box has been opened TonerMan can still buy this from you. We purchase damaged box, open box and out of date cartridges. All we ask is that the cartridge still has its original box and is still sealed in the original cartridge bag. Unfortunately we cannot accept cartridges that are in open bags. Please note: Cartridges in open boxes will not be worth as much as factory sealed boxes and some cartridges have no value if the box has been opebed. If boxes are sealed, DO NOT open them.

Do you buy cartridges in large volumes ?

We buy cartridges in single units or container loads. Please contact us by email or call our offices to discuss your requirements.